Privacy Policy

This notice describes how Paratus & Partners Ltd, as a data controller, collects, uses, shares and retains thepersonal information you provide and informs you about your choices regarding use, access andcorrection of your personal information. Paratus & Partners is committed to ensuring that any personal data it receives is protected and handled in accordance with applicable data protection laws.

For the purposes of this Privacy Policy, references to "Paratus & Partners", “we”, “us” or “our” shall refer to Paratus & Partners Ltd.

Who we are

Paratus & Partners Ltd is an insurance broker regulated by the Financial Conduct Authority (FCA). Its place of business is 70 Pall Mall, St. James, London, SW1Y 5ES.

What personal information we process about you

The personal information we hold is restricted to your name and contact details together with anyadditional personal details required to assist you with your enquiries.

Why we collect your personal information and the lawful basis for processing

Your personal details will be processed to allow Paratus & Partners to respond to you enquiry and for informationon our communication history should you wish to contact us again. It’s in Paratus & Partners’s legitimate interest to process your personal information to provide you with relevant information or advice.

Who we are sharing your data with

Your data will only be shared internally (includes other Paratus & Partners offices and Paratus Group of Companies subsidiary offices).

How long we keep your data

We will retain your personal information for as long as is reasonably necessary to fulfil the relevant purposes set out in this Privacy Notice. The retention period will primarily be determined by relevant legal and regulatory obligation and/or duration of our business relationship with you, your employeror another associated party. We maintain and update regularly our data retention policy with a detailed retention schedule. We will securely delete or erase your personal information if there is no valid business reason for retaining your data. In exceptional circumstances, we may retain your personal information for longer periods of time if we reasonably believe there is a prospect of litigation, in the event of any complaints or there is another valid business reason the data will beneeded in the future.

Your rights

You have certain rights as an individual which you can exercise in relation to the information we hold about you. If you make a request to exercise any of your rights we reserve the right to ask you for a proof of your identity. We aim to acknowledge your request as soon as possible and will address your query within one month from your request.

You have the following rights:

  • Your right of access - You have the right to ask us for copies of your personal information.
  • Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
  • Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
  • Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
  • Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
  • Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at the address below if you wish to make a request.

Contact details of the Data Protection Officer

If you have any questions relating to data protection that you believe we will be able to answer, please contact our Data Protection Officer:

Data Protection Officer
Paratus & Partners
70 Pall Mall
St James
London
SW1Y 5ES

Complaints

If you are not satisfied with our response or believe we are not processing your personal data in accordance with legal requirements you can make a complaint to relevant Data Protection Authority. Our Lead Authority within the European Union is the UK Information Commissioner’s Office (https://ico.org.uk/concerns/).